Part Time Auction Support Specialist (Manheim)

Cox; Matteson (IL); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Cox Automotive Manheim is seeking an Auction Support Specialist to work on-site in Matteson, IL. This part-time role (15–20 hours/week) supports the sale day by recording data, verifying vehicle details with the auctioneer, and handling late-title communications.

The position favors candidates with strong communication, organizational skills, and Spanish language ability. Training provided and schedule Tue–Thu.

Qualifications

• High School Diploma or GED required.
• Effective communication and organizational skills.
• Able to stay focused during fast-paced sale-day activities.
• Spanish language ability preferred.

Responsibilities

• Record lane and Simulcast bid amounts in AS400 and enter customer data.
• Verify sold vehicle information with the auctioneer for accuracy.
• Process all sold units and verify lights and run order.
• Assist auctioneer virtually and review Simulcast bids together.
• Assist with late-title calls and emails; support title processes.
• Respond to customer requests via phone, email, chat or tickets.

Skills

Communication

Organization

Problem-solving

Bilingual (Spanish)

Education

High School Diploma/GED

Job description

This position is NOT remote- it is conducted on-site, in office.

This position ensures accurate, efficient recording of vehicle and customer information/ during the sale and provides administrative support to the auctioneer on sale days from a local Cox Automotive Manheim location virtually. The Auction Support Specialist verifies sold vehicle information for accuracy prior to completion of transaction and obtains customer signatures as appropriate. This position may perform other duties remotely as identified for efficiencies.

Part time position: Approximately 15-20 hours per week (Tuesday, Wednesday, Thursday schedule)

Key Responsibilities

• Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
• Work with auctioneer virtually to verify system information accurately represents vehicle.
• Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
• Operate monitor virtually, work with auctioneer to review Simulcast bids.
• Provide arbitration and other vehicle announcements to support auctioneer.
• Call and e-mail on late titles.
• Utilize salesforce for title absent support.
• In partnership of client services contact center operations to receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).
• Other duties as assigned.

Qualifications

Minimum

• High School Diploma/GED
• Generally, less than 2 years of experience
• Effective communication skills required.
• Must possess good problem-solving and organizational skills.
• Ability to remain focused and composed during fast-paced sale-day activities.
• Regularly required to stand, walk, reach, talk and hear.
• Ability to lift 1-10 pounds.
• Vision abilities required include close, distance and color vision, depth perception and ability to adjust focus.

Preferred

• Ability to read, write and speak in Spanish.

Work Environment

• Occasional exposure to fumes, odors and weather conditions.

USD 16.63 - 24.90 per hour

Compensation

Hourly pay rate is in the range of $16.63 - $24.90/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Benefits

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets