Part-Time AR Clerk — Invoicing & Collections

ServiceMaster by McCann; Mishawaka (IN); Sur place; USD 25 000 - 33 000; Temps partiel

Avantages offerts par ce poste

Health insurance

Vision insurance

401(k)

401(k) matching

Paid time off

Opportunity for advancement

Résumé du poste

SERVPRO is seeking a part-time Accounts Receivable Clerk in Mishawaka, IN to handle billing, payments, and collections with 30 hours per week. You will produce invoices, process payments, and keep accurate account records, collaborating with project teams to ensure timely invoicing and follow-up.

The role emphasizes proactive collection efforts, professional communication with customers and insurance representatives, and meticulous documentation across QuickBooks Online and related systems.

Qualifications

• Previous accounts receivable, billing, bookkeeping, or collections experience required.
• Experience with QuickBooks Online strongly preferred.
• Proficiency with Microsoft Office, particularly Excel and Outlook.
• Strong collection, negotiation, and follow-up skills.
• Confidence discussing past-due balances and requesting payment while maintaining a professional and courteous approach.
• Excellent written and verbal communication skills.
• Strong organizational skills, accuracy, and attention to detail.
• Ability to manage multiple accounts, deadlines, and follow-up commitments.
• Self-motivated, dependable, and comfortable working independently in a fast-paced, team-oriented office.
• Ability to learn SERVPRO systems and other proprietary software.
• Ability to successfully complete a background check, subject to applicable law.

Responsabilités

• Billing and Invoicing: Prepare and issue accurate, timely customer invoices for completed work.
• Billing and Invoicing: For insurance-related jobs, send invoices to customers after submission to the carrier by job-file personnel.
• Billing and Invoicing: For self-pay jobs, send invoices directly to customers and communicate payment expectations.
• Billing and Invoicing: Review job information and supporting documentation to confirm invoicing readiness.
• Billing and Invoicing: Coordinate with project managers to obtain missing information and resolve documentation issues delaying invoicing.
• Billing and Invoicing: Maintain accurate invoice records and consistent billing information across systems.
• Billing and Invoicing: Respond to customer questions regarding invoices, balances, payments, and supporting documentation.
• Billing and Invoicing: Monitor unbilled jobs and outstanding invoice requirements to prevent delays.
• Collections and Account Follow-Up: Proactively manage collections through calls, email, and written follow-up.
• Collections and Account Follow-Up: Communicate professionally with customers, insurance representatives, mortgage companies, and others regarding payment status.
• Collections and Account Follow-Up: Maintain complete collection notes, updates, and follow-up dates.
• Collections and Account Follow-Up: Prepare weekly AR aging reports with updates and recommended next steps.
• Collections and Account Follow-Up: Research and resolve billing or payment discrepancies with the appropriate team.
• Collections and Account Follow-Up: Monitor past-due accounts and escalate concerns to management.
• Collections and Account Follow-Up: Transition completed billings into the collection process and follow each account through final payment.
• Payments, Deposits, and Liens: Apply customer payments to accounts, jobs, and invoices.
• Payments, Deposits, and Liens: Research and resolve unapplied payments and account discrepancies.
• Payments, Deposits, and Liens: Assist with bank deposits and maintain deposit records.
• Payments, Deposits, and Liens: Prepare, file, monitor, and release mechanics’ liens within deadlines.
• Additional Support: Provide backup for accounts payable as needed and assist with other AR responsibilities as needed.

Connaissances

Accounts receivable

Billing

Collections

QuickBooks Online

Excel

Outlook

Negotiation

Attention to detail

Outils

QuickBooks Online

Microsoft Excel

Microsoft Outlook

Description du poste

SERVPRO is seeking a part-time Accounts Receivable Clerk in Mishawaka, IN to handle billing, payments, and collections with 30 hours per week. You will produce invoices, process payments, and keep accurate account records, collaborating with project teams to ensure timely invoicing and follow-up.

The role emphasizes proactive collection efforts, professional communication with customers and insurance representatives, and meticulous documentation across QuickBooks Online and related systems.