AR & Collections Specialist — Resolve Invoices & Payments

SERVPRO; Sandy Springs (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Job summary

SERVPRO Franchise is seeking an Accounts Receivable and Collections Specialist to contact customers, collect on unpaid invoices, and resolve billing issues. You will interact with customers, insurance adjusters, vendors and subcontractors to reduce outstanding receivables and keep detailed records of payments and correspondence.

The role emphasizes strong communication, multitasking, and reliability as you work to ensure accurate invoicing and timely payments in a dynamic fire and water damage

Responsibilities

• Calling customers to obtain payments
• Posting customer payments by recording checks, and credit card transactions
• Updating receivables by totaling unpaid invoices
• Maintaining records of invoices, debits, and credits
• Resolving collections by examining customer payment plans and payment history
• Keeping organized and detailed documentation of all correspondence with customers
• Handling customer disputes in regards to payments or invoicing
• Handling all Liens and documentation of such records
• Report

Job description

SERVPRO Franchise is seeking an Accounts Receivable and Collections Specialist to contact customers, collect on unpaid invoices, and resolve billing issues. You will interact with customers, insurance adjusters, vendors and subcontractors to reduce outstanding receivables and keep detailed records of payments and correspondence.

The role emphasizes strong communication, multitasking, and reliability as you work to ensure accurate invoicing and timely payments in a dynamic fire and water damage