Part-Time Airport Dispatcher Lead

unitedgroundexpressexternal; Illinois; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive benefits

Competitive wages

Paid time off

Discounted travel

Career advancement

Job summary

United Ground Express is seeking a punctual and reliable Passenger Assistance Agent to support travelers at ORD Chicago O'Hare. You will pull assignments from the system, coordinate with Passenger Assistance Agents, and ensure all service requests are met in a courteous, timely manner.

This role requires fluency in English, strong communication skills, and the ability to work day or night shifts, including weekends and holidays.

Qualifications

• High school diploma or GED preferred.
• Must be 18+ and legally eligible to work in the U.S.
• Excellent communication and English fluency.
• Able to operate computer/tablet and enter data.
• Willing to work day and night shifts, weekends, and holidays.
• Able to pass pre-employment screenings and clearances.
• Able to lift up to 70 lbs.

Responsibilities

• Pull assignments or work orders from computer.
• Work with Passenger Assistance Agents to meet service requests.
• Prepare accurate reports promptly.
• Maintain compliance with FAA/TSA regulations.
• Communicate with airlines, staff, and passengers professionally.
• Maintain records and reports; complete required documentation.
• Perform additional duties as assigned.

Skills

Communication skills

English fluency

Computer literacy

Safety awareness

Education

High school diploma or GED

Tools

Radio equipment

Job description

United Ground Express is seeking a punctual and reliable Passenger Assistance Agent to support travelers at ORD Chicago O'Hare. You will pull assignments from the system, coordinate with Passenger Assistance Agents, and ensure all service requests are met in a courteous, timely manner.

This role requires fluency in English, strong communication skills, and the ability to work day or night shifts, including weekends and holidays.