(ORD) Part-Time Passenger Assistance Agent

United Ground Express; Chicago (IL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive wages

Earned Paid Time off

Discounted travel for you and your IM/

Job summary

United Ground Express is seeking personnel to assist passengers at ORD, including lifting passengers with mobility devices, pushing wheelchairs, and guiding travelers through the airport. The role requires a high school diploma and fluency in English, with the ability to work day or night shifts, weekends, and holidays.

Employees receive competitive wages, earned paid time off, and travel discounts for self and family, with a commitment to equal opportunity employment and required pre-screenings

Qualifications

• Must have high school diploma or GED.
• Must be 18 years or older.
• Must be fluent in reading, writing, and speaking English.
• Able to operate a computer/tablet to enter and retrieve data.
• Able to perform physical tasks including bending, stooping, climbing and working in tight spaces.
• Able to hear and respond to radio communications and vehicle/aircraft movements.

Responsibilities

• Safely and comfortably assist disabled passengers using mobility devices to board or alight from aircraft seats.
• Push passengers in wheelchairs to and from gates.
• Carry passengers' carry-on luggage.
• Greet and assist customers upon arrival.
• Assist with checked and claimed luggage.
• Direct passengers to TSA security lines.
• Respond to questions or concerns from passengers.

Education

High school diploma or GED

Tools

Radio equipment

Job description

Airport

ORD CHICAGO O'HARE INTERNATIONAL AIRPORT

Salary Range / Hourly Rate

$18.00

Job Description

Key responsibilities

• Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
• Push passengers in wheelchairs to and from gates
• Carry passengers' carry-on luggage
• Greet and assist customers upon airport arrival
• Assist with checked and claimed luggage
• Direct passengers to appropriate security lines at TSA
• Assist passengers with any problems, questions, or concerns

Qualifications and minimum requirements

• High school diploma, or GED
• Minimum of 18 years old
• Must be able to read, write, and speak English fluent
• Ability to operate a computer/tablet to enter and retrieve data
• Must be willing and able to perform a variety of physical activities including, bending, stooping, climbing, and working in tight spaces
• Must be able to be alert to moving vehicles or aircraft and use radio equipment
• Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material identification labels, aircraft loading manifests, and baggage and cargo routing tags
• Eligibility to obtain necessary credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal) per local requirements
• Legally authorized to work in the United States without sponsorship
• Must be able to work during day and night shifts, weekends, and holidays; mandatory overtime may be required based on operational need
• Successful completion of interview required to meet job qualifications

What we provide

• Competitive wages
• Earned Paid Time off
• Discounted travel for you and your immediate family

United Ground Express is an equal opportunity employer. We provide equal opportunity to all employees and applicants without regard to age, citizenship, color, disability, gender identity, genetic information, national origin, pregnancy, race, religion, sexual orientation, or veteran status (or any other protected category under applicable law).

ADA Specifications

• Ability to operate a computer to enter and retrieve data
• Ability to utilize radio equipment for communications
• Ability to lift up to 70lbs on a consistent basis
• Ability to pass all pre-screening clearances applicable to position qualifications.

ORD Chicago O'Hare international airport Illinois

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Employer Privacy Policy

United Ground Express, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants needing assistance with an application should email us [e-mail] .

EEO is the Law