Part-Time Admissions Support Specialist

Springfield Technical Community College; Springfield (MA); On-site; USD 20,000 - 29,000; Part time

Job summary

Springfield Technical Community College in Massachusetts is seeking a part-time Support Staff member to provide clerical support in the Admissions Office, assisting daily operations, handling filing, record management and customer service for students and visitors.

Responsibilities include processing transfer credit reports, updating transcripts and student records, working in the CRM, greeting visitors, answering inquiries by phone, email or chat, and cross-training within the Division of

Qualifications

• Associate's degree preferred; 3+ years in a busy office.
• Proficient with basic Microsoft Office and able to learn new programs.
• Ability to work with a diverse group and strong customer service.

Responsibilities

• Provide clerical support in Admissions Office tasks.
• Process transfer credits and update transcripts and student records.
• Respond to inquiries via CRM, email, phone, and chat.
• Cross-train within Student Affairs division to provide clerical support.
• Support diversity and inclusion in the work environment.
• Attend meetings and trainings as advised.

Skills

Customer service

Communication

Teamwork

Organization

Education

Associate's degree preferred

Tools

Microsoft Office

Job description

Springfield Technical Community College in Massachusetts is seeking a part-time Support Staff member to provide clerical support in the Admissions Office, assisting daily operations, handling filing, record management and customer service for students and visitors.

Responsibilities include processing transfer credit reports, updating transcripts and student records, working in the CRM, greeting visitors, answering inquiries by phone, email or chat, and cross-training within the Division of