Administrative Associate: Dept. Operations & Faculty Support

Springfield; Springfield (MA); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Springfield College seeks an Administrative Associate to support the PEHE and SMRT faculty, students, and both undergraduate and graduate programs. Under the Department Chair, you will coordinate meetings, provide logistical support, prepare documents in Word and Excel, maintain filing systems, and arrange staff travel.

Candidates should have a high school diploma or GED with 3–5 years of related experience; an Associate’s degree is preferred.

Qualifications

• High school diploma or GED required with 3–5 years of directly related experience.
• Associate's degree preferred.
• Strong customer service and ability to work with diverse stakeholders.
• Advanced knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, Word).
• Experience with budget reporting and office filing systems is desirable.

Responsibilities

• Provide support to the Department Chair and faculty, including scheduling meetings and logistical support.
• Prepare correspondence, reports, and forms using Word and Excel; maintain filing systems.
• Oversee document processing for signatures/approvals and arrange staff travel as needed.
• Serve as first point of contact for visitors and staff, handling inquiries and directing to appropriate colleagues.
• Coordinate department calendars, take minutes, and liaise with other departments on operational tasks.
• Maintain department budget, process purchase orders, reimbursements, and subscriptions.
• Assist with student postings, hiring processes, timecards, and payroll as required.

Skills

Strong customer service

Organizational skills

Communication

Team collaboration

Education

High school diploma or GED

Associate's degree preferred

Tools

Microsoft Office Suite

Excel

Word

PowerPoint

Outlook

Google Docs

Calendar management

Job description

Springfield College seeks an Administrative Associate to support the PEHE and SMRT faculty, students, and both undergraduate and graduate programs. Under the Department Chair, you will coordinate meetings, provide logistical support, prepare documents in Word and Excel, maintain filing systems, and arrange staff travel.

Candidates should have a high school diploma or GED with 3–5 years of related experience; an Associate’s degree is preferred.