Student Success Administrative Assistant (Higher Ed)

Bristol Community College; Fall River (MA); On-site; USD 50,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Long-term disability

Retirement plan

Paid time off

Tuition waiver discounts

Job summary

Bristol Community College in Fall River, MA, seeks an Administrative Assistant I for the Advising department. The role supports day-to-day operations, responds to inquiries, and liaises across college departments to assist students and families in their educational journey.

The position reports to the Associate Director, Advising & Success, and involves data collection and reporting to inform decisions, with a strong focus on customer service and accurate administration.

Qualifications

• Ability to exercise discretion with confidential information.
• Skills in using software applications and office equipment.
• Ability to work with a diverse faculty, staff, and student body.

Responsibilities

• Serve as a main contact for students and families, delivering high-quality service.
• Manage daily operations of a busy advising department.
• Track and process department budget-related forms and travel vouchers.
• Coordinate and maintain advising schedules across Bristol locations.
• Schedule student advising appointments.
• Collaborate with staff and faculty as liaison to Advising & Success.
• Assist with the advisor assignment process using college systems.
• Collect and report data to inform department decisions.
• Support mass communications with students with cross‑department collaboration.
• Utilize Banner, ARGOS, Degree Works, Slate, EAB Navigate, and MS 365 daily.

Education

Associate's degree in business administration

Associate's degree in public administration

Tools

Banner

Argos

Degree Works

Microsoft 365

EAB Navigate

Job description

Bristol Community College in Fall River, MA, seeks an Administrative Assistant I for the Advising department. The role supports day-to-day operations, responds to inquiries, and liaises across college departments to assist students and families in their educational journey.

The position reports to the Associate Director, Advising & Success, and involves data collection and reporting to inform decisions, with a strong focus on customer service and accurate administration.