Part-Time Academic Advising & Front Desk Specialist

Tyler Junior College; Tyler (TX); On-site; USD 21,000 - 34,000; Part time

Job summary

Tyler Junior College is seeking an Academic Advising Support Specialist to provide front desk coverage and assist with student services. You will greet students, manage appointments, and support advisors and staff in a student-centered environment.

The role requires attention to confidentiality, familiarity with FERPA, and the ability to travel between TJC locations as needed. This is a part-time, 18-hour-per-week position.

Qualifications

• High school diploma or GED required.
• Experience advising in higher education preferred.
• Ability to multitask and prioritize daily requirements.
• Excellent interpersonal skills and commitment to student service.
• Familiarity with FERPA regulations and confidentiality.

Responsibilities

• Provide front desk coverage for the Academic Advising Center and support Check-In stations at events.
• Coordinate front desk scheduling and rotation with the Manager to ensure immediate service opportunities.
• Support advising appointment calendar with academic advisors and Assistant Director.
• Assist students with self-registration and basic questions not requiring an appointment.
• Greet and sign in students, handle documents, answer phones and emails, schedule appointments, and file records.

Skills

Customer service

Multitasking

Communication

Teamwork

Student service

Education

High school diploma or GED

Associate's degree preferred

Tools

Banner

Xtender

Job description

Tyler Junior College is seeking an Academic Advising Support Specialist to provide front desk coverage and assist with student services. You will greet students, manage appointments, and support advisors and staff in a student-centered environment.

The role requires attention to confidentiality, familiarity with FERPA, and the ability to travel between TJC locations as needed. This is a part-time, 18-hour-per-week position.