Part Tim Park Manager

City of Maypearl; Highland Village (TX); Sur place; USD 25 000 - 39 000; Plein temps

Résumé du poste

The City of Highland Village is seeking a Park Manager to oversee Pilot Knoll Park operations, including campground management, gate activity, and visitor services. You will supervise staff, manage reservations, and ensure a safe, welcoming outdoor experience.

This role requires living on park property in a modern camping vehicle, provided campsite at no cost while employed, and irregular hours including weekends and holidays.

Qualifications

• High school diploma or GED is required.
• Two years of customer service experience and/or training.
• Strong communication and interpersonal skills.
• Ability to supervise employees and address visitor concerns.

Responsabilités

• Oversee campground and gate operations, check-ins, reservations, pavilion rentals, and fee collections.
• Supervise and train Gate Attendants and Camp Host.
• Provide excellent customer service, answer questions, and explain park rules.
• Conduct routine rounds to monitor activities and ensure compliance with park rules.
• Coordinate with Camp Host and staff to identify maintenance needs.
• Inspect facilities and report safety or maintenance concerns.
• Maintain records, prepare reports, and monitor supplies and equipment.
• Respond to park-related concerns and contact emergency personnel when needed.

Connaissances

Customer service

Supervision

Communication

Reservations software

Formation

High school diploma or GED

Description du poste

Do you enjoy working outdoors, helping people, and creating a welcoming environment for visitors? The City of Highland Village is seeking a dependable, customer-focused Park Manager to oversee daily operations at beautiful Pilot Knoll Park!

Located along the shores of Lewisville Lake, Pilot Knoll Park offers camping, lake activities, and opportunities for visitors to enjoy nature. We are looking for an individual who takes pride in providing excellent customer service, leading a team, and helping maintain a safe, enjoyable park experience for everyone.

About the RoleAs Park Manager, you'll play an important role in overseeing campground operations, park facilities, and entrance gate activities at Pilot Knoll Park. You'll supervise Gate Attendants and the Camp Host, assist visitors, manage reservations, and help ensure park rules are followed.

This position requires living on park property in your own modern, self-contained camping vehicle and maintaining a clean and orderly campsite. In addition to earning an hourly wage for hours worked, the employee will be provided a campsite on park property at no cost while employed. The position requires flexibility to work irregular hours, including weekends and holidays, as needed.

Key Responsibilities

• Oversee daily campground and gate entrance operations, including visitor check-ins, camping reservations, pavilion rentals, and fee collections.
• Supervise, train, schedule, and evaluate Gate Attendants and the Camp Host.
  Provide excellent customer service by assisting visitors, answering questions, addressing concerns, and explaining park rules.
• Conduct routine rounds of the campground and park grounds to monitor activities and ensure compliance with park regulations.
• Coordinate with the Camp Host and Parks staff to identify maintenance needs and address concerns involving park facilities.
• Inspect park facilities, assist with minor upkeep, and report safety or maintenance concerns.
• Maintain accurate records, prepare reports, and monitor supplies and equipment.
• Respond appropriately to park-related concerns and contact emergency personnel when necessary.

• High school diploma or GED.
• Two (2) years of customer service experience and/or training, or an equivalent combination of education, training, and experience.
• Strong communication, interpersonal, and customer service skills.
• Ability to supervise employees, address visitor concerns, and exercise sound judgment.
• Ability to use computer software for reservations and reporting.
• Ability to work outdoors in varying weather conditions and perform light physical tasks.