Live-Onsite Park Manager: Campground & Guest Services (PT)

Strategic Government Resources, Inc.; Highland Village (TX); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free campsite on park property

Job summary

City of Highland Village seeks a Park Manager to oversee Pilot Knoll Park operations, including campground and gate management, reservations, and guest services. The role requires living on park property in a modern campsite and delivering exceptional visitor experiences.

The position includes supervising Gate Attendants and the Camp Host, coordinating maintenance, and ensuring park rules are followed, with irregular hours including weekends and holidays.

Qualifications

• Requires strong communication, interpersonal, and customer service skills.
• Ability to supervise Gate Attendants and Camp Host.
• Proficient with computer software for reservations and reporting.
• Wlexible to work outdoors in varying weather conditions and perform light physical tasks.

Responsibilities

• Oversee campground and gate entrance operations, including check-ins, reservations, pavilion rentals, and fee collections.
• Supervise, train, schedule, and evaluate Gate Attendants and Camp Host.
• Provide excellent customer service by assisting visitors and explaining park rules.
• Conduct routine rounds to monitor activities and ensure compliance with park regulations.
• Coordinate with Camp Host and Parks staff to identify maintenance needs and address concerns.
• Inspect facilities and report safety or maintenance issues.
• Maintain records, prepare reports, and monitor supplies and equipment.
• Respond to park-related concerns and contact emergency personnel when necessary.

Skills

Communication

Interpersonal skills

Customer service

Leadership/supervision

Education

High school diploma or GED

Tools

Reservations software

Job description

City of Highland Village seeks a Park Manager to oversee Pilot Knoll Park operations, including campground and gate management, reservations, and guest services. The role requires living on park property in a modern campsite and delivering exceptional visitor experiences.

The position includes supervising Gate Attendants and the Camp Host, coordinating maintenance, and ensuring park rules are followed, with irregular hours including weekends and holidays.