Parking Tech Concierge

SP Plus Corporation; Miami (FL); On-site; USD 18,000 - 23,000; Full time

Job summary

Metropolis Parking in Miami is seeking a Mobility Specialist to greet guests, educate customers on parking technology, and ensure smooth enrollment at Bayside Marketplace. The role emphasizes friendly, professional service and upholding parking policies in a fast-paced environment.

Responsibilities include assisting with enrollment, responding to inquiries, and maintaining clean, safe parking areas while following safety protocols.

Qualifications

• High school diploma or GED preferred but not required.
• Parking industry experience preferred but not required.
• Strong customer service orientation with willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android).
• Ability to communicate effectively in spoken English with customers and team members.

Responsibilities

• Greet and assist guests in parking lots and garages with professional service.
• Educate customers on Metropolis parking technology and assist enrollment.
• Promote positive customer relationships with excellent service.
• Respond to questions and concerns confidently and courteously.
• Patrol lots/garages to identify improper payment or authorization.

Skills

Customer service

Mobile devices

English communication

Team player

Education

HS diploma

Job description

Metropolis Parking in Miami is seeking a Mobility Specialist to greet guests, educate customers on parking technology, and ensure smooth enrollment at Bayside Marketplace. The role emphasizes friendly, professional service and upholding parking policies in a fast-paced environment.

Responsibilities include assisting with enrollment, responding to inquiries, and maintaining clean, safe parking areas while following safety protocols.