Mobility & Parking Tech Specialist

SP+; Houston (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

SP+, a Metropolis company, is seeking a Mobility Specialist for our Houston location. You will greet guests, assist with enrollment in Metropolis parking technology, and deliver courteous, professional service in a fast-paced environment focused on safety and accuracy.

Primary duties include educating customers about our parking technology, patrolling lots, documenting violations, and maintaining clean facilities while supporting operations across our venues in Houston.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned.

Job description

SP+, a Metropolis company, is seeking a Mobility Specialist for our Houston location. You will greet guests, assist with enrollment in Metropolis parking technology, and deliver courteous, professional service in a fast-paced environment focused on safety and accuracy.

Primary duties include educating customers about our parking technology, patrolling lots, documenting violations, and maintaining clean facilities while supporting operations across our venues in Houston.