Parking Security

Priority Dispatch Corp.; Foxborough, Northern (MA, KY); Hybrid; USD 21,000 - 28,000; Part time

Job summary

Priority Dispatch Corp. is seeking a Part-Time Parking Security position at Gillette Stadium in Foxborough, MA for event days. You will ensure fan safety, enforce parking lot rules, and assist guests.

The role requires a High School diploma or GED, strong communication, and the ability to stay calm under pressure while following procedures. Availability for nights and weekends is essential. Join a team that provides customer service, manages access to restricted areas, and coordinates with

Qualifications

• High School diploma or GED required.
• Previous security experience preferred.
• Excellent listening and communication skills.
• Detail-oriented and observant.
• Friendly and customer-service oriented.
• Calm under pressure and able to follow protocols.
• Available for all full stadium events including nights and weekends.
• Able to take direction and adapt to shifting priorities.

Responsibilities

• Assist and communicate with fans regarding parking rules and non-compliance.
• Provide exceptional customer service: greet fans, answer inquiries, give directions, assist with seats and problem resolution.
• Control access to restricted areas by verifying tickets or credentials; escalate as needed.
• Explain stadium entrance rules and monitor bag sizes and prohibited items.
• Monitor crowd activity and report suspicious or emergency situations to supervision.
• Escort players or special guests to and from their vehicles.
• Address complaints courteously and escalate issues to area supervisors.
• Perform special projects and assignments as required.

Skills

Communication

Attention to detail

Customer service

Calm under pressure

Adaptability

Follow protocol

Security experience

Education

High School diploma or GED

Job description

Job Details

• Job Location: TeamOps - Foxborough, MA 02035
• Position Type: Part Time
• Education Level: High School Diploma or Equivalent
• Salary Range: $15.00 - $20.00 Hourly
• Job Category: Security

SUMMARY

The Parking Security position reports to the Sr. Security Event Manager and will work at Gillette Stadium on event days ensuring fan compliance with parking lot rules, controlling access to restricted areas, monitoring crowd activity and providing assistance to guests.

DUTIES AND RESPONSIBILITIES

• Being prepared to assist and communicate with fans regarding non-compliance with parking lot rules including: Guests occupying more than one parking space per vehicle, inappropriate behavior, and public intoxication.
• Provide exceptional customer service including greeting fans, responding to guest inquiries, providing directions, assisting with seat assignments and general problem resolution.
• Controlling access to restricted areas by verifying tickets or credentials. Escalate issues to management or local authorities as appropriate.
• Advise guest of stadium entrance rules to improve guest experience including monitoring bag sizes and other prohibited items that are not permitted into the stadium.
• Monitor crowd activities and immediately report any suspicious or threatening situations to the area supervisor or in the event of an emergency the local authorities.
• Escort players or special guests as assigned by management to and from their vehicles
• Address all complaints and concerns in a courteous and professional manner. Escalate issue appropriately to area supervisors including accidents involving vehicles or pedestrians.
• Special projects and assignments as business dictates

SKILLS AND QUALIFICATIONS

• High School education or GED required
• Previous experience in the security field preferred.
• Effective listening and communication skills.
• Attentive to detail and observant
• Friendly & customer service oriented
• Ability to remain calm and work under pressure
• Available to work all full Stadium events that include: nights and weekends
• Ability to take direction, demonstrate flexibility with shifting priorities and business needs
• Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner

PHYSICAL DEMANDS

• Ability to stand for prolonged periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• The noise level in the work environment is typically loud
• Densely populated on event day
• The position may require work in inclement weather

CERTIFICATES, LICENSES, REGISTRATIONS

None Required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.