Job Details
- Location: TeamOps - Foxborough, MA 02035
- Position Type: Part Time
- Education Level: High School Diploma or Equivalent
- Salary Range: $15.00 - $16.75 hourly
- Job Category: Security
Summary
Security Event Staff for TeamOps have the unique opportunity to provide safety, security and service to each and every guest that enters Gillette Stadium. They will work in a variety of areas throughout the stadium and are expected to use their stadium knowledge and familiarity with Gillette Stadium policies to create a culture and atmosphere that creates safe, positive and memorable experiences for each guest.
Duties and Responsibilities
- Ensure fan safety and security by conducting careful entry screening and inspections, including the tactful messaging of prohibited items or non-compliant bags that cannot be allowed into the stadium.
- Conduct a secondary inspection as needed to ensure no prohibited items enter the stadium.
- Conduct pat downs as needed to ensure no prohibited items enter the stadium.
- Operate the Evolv Machine consistently and follow proper protocols to keep prohibited items from entering the stadium.
- Assist guests with any special requests including ADA questions or accommodations.
- Commit to safety by monitoring crowd activities and reporting any suspicious activity and/or behavior to your area supervisor.
- Appropriately identify and elevate security concerns to your supervisor or nearest law‑enforcement officer as needed.
- Perform special projects and assignments as business dictates.
- Maintain, create and control all personally identifiable information or any other information protected by confidentiality or privacy standards or company policies that you have access or knowledge of, including but not limited to state or federal regulations such as HIPAA.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Skills and Qualifications
- Service‑oriented, valuing each individual guest interaction.
- Insatiable desire to help and support guests and team members.
- Maintain a positive and professional demeanor at all times.
- Effective communication skills with a wide variety of people in an exciting environment.
- Ability to take direction and demonstrate flexibility with shifting priorities on event day.
- Ability to work full stadium events, including nights, weekends, and holidays.
- Must adhere to process protocol and apply established protocols in a timely manner.
Physical Demands
- Ability to stand for prolonged periods.
- May require repeated climbing of stairs.
- Must regularly lift and/or move up to 10 pounds and occasionally up to 25 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
- Noise level is usually loud/very loud on event days.
- Position may require work in inclement weather, including heat, cold, rain, and snow.
Certificates, Licenses, Registrations
Equal Opportunity Employer
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.