Parking Operations Manager — Client Experience & Growth

externalsp-spplus; Los Angeles (CA); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

SP+, a Metropolis company, seeks a results-driven leader to manage and develop a diverse team at our Los Angeles location. You will drive client satisfaction, oversee operations, and ensure financial controls while maintaining safety standards.

This full-time, on-site role offers a salary range of $80,000 to $95,000 per year with comprehensive benefits and growth opportunities in a fast-paced, innovative parking network.

Qualifications

• Proven ability to lead, manage and motivate a diverse team.
• Passionate about delivering the best possible customer experience.
• Experience developing budgets and P&L review is a plus.
• Able to react and solve problems quickly.

Responsibilities

• Deliver on our Promise by resolving client requests efficiently and communicating proactively with clients to improve operations.
• Hire, develop, train, and supervise a diverse team to deliver superior customer experience.
• Ensure proper parking, security, and cash control procedures are followed.
• Maximize profitability through revenue development, marketing, cash control, and budget management.
• Identify procurement and vendor service needs for the location.
• Perform general accounting duties such as accounts payable, payroll, and petty cash.
• Monitor facility maintenance for cleanliness standards.
• Review damage claims and implement safety improvements to prevent recurrence.
• Ensure compliance with OSHA laws and internal policies.

Skills

Leadership

Customer experience

Budgeting

Problem solving

Team motivation

Tools

Microsoft Office Suite

Job description

SP+, a Metropolis company, seeks a results-driven leader to manage and develop a diverse team at our Los Angeles location. You will drive client satisfaction, oversee operations, and ensure financial controls while maintaining safety standards.

This full-time, on-site role offers a salary range of $80,000 to $95,000 per year with comprehensive benefits and growth opportunities in a fast-paced, innovative parking network.