Bilingual Assistant Operations Manager – Parking

Metropolis Technologies; Los Angeles (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision

401(k)

Paid time off

Job summary

SP+, a Metropolis company in Los Angeles, is seeking a location operations associate to help manage day-to-day parking operations at the site. You will oversee customer interactions, supervise frontline staff, prepare reports and budgets, handle deposits, and ensure adherence to contractual guidelines while maintaining a professional image.

Required is a high school diploma, a valid California driver’s license, and strong customer service, communication, and adaptability to shift needs,

Qualifications

• High School Diploma required; six months parking experience preferred.
• Availability for varied shifts including evenings and weekends.
• Valid California driver’s license with clean record.
• Oral communication: clear, listens, asks clarifying questions.
• Written communication: reads and interprets information clearly.
• Strong customer service orientation with a professional demeanor.
• Adaptable to changes in the work environment.
• Good judgment in daily operations.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Support development of property-level financial and operational goals.
• Oversee daily operations: customer interactions, end-of-day reports, deposits, scheduling, and staff supervision.
• Prepare month-end reports and audit cashier shift reports.
• Monitor time cards, hiring and training frontline staff, and reviewing damage claims.
• Disburse petty cash and assist with annual budget preparation.
• Assist guests by answering questions and maintaining a professional image.
• Support maintenance of parking equipment and general tasks as directed.
• Report accidents, policy violations, safety hazards, or unusual occurrences.
• Know the garage layout and major roads for navigation.

Skills

Bilingual Spanish

Oral communication

Written communication

Customer service

Adaptability

Judgment

Education

High School Diploma

Job description

SP+, a Metropolis company in Los Angeles, is seeking a location operations associate to help manage day-to-day parking operations at the site. You will oversee customer interactions, supervise frontline staff, prepare reports and budgets, handle deposits, and ensure adherence to contractual guidelines while maintaining a professional image.

Required is a high school diploma, a valid California driver’s license, and strong customer service, communication, and adaptability to shift needs,