Parking Operations Lead

SP+; Arlington (TX); On-site; USD 31,000 - 42,000; Full time

Job summary

SP+, a Metropolis company, is a leading provider of AI-powered parking solutions. The role supports daily operations at a location, ensuring customer satisfaction and adherence to policies. You will assist in management duties, help maintain equipment, and ensure a professional image for clients.

The position emphasizes clear verbal and written communication, adaptability, and sound judgment to handle changing conditions and customer needs.

Qualifications

• High school diploma or equivalent with minimal related experience or training.
• Clear verbal communication required.
• Written communication skills expected.
• Customer service mindset and positive attitude.
• Adaptability to changing work environments.
• Ability to exercise sound judgment.

Responsibilities

• Participate in programs to improve client and customer satisfaction.
• Assist in day-to-day management of assigned locations.
• Support management duties as assigned.
• Courteously assist customers.
• Assist in maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report accidents, policy violations, safety hazards or unusual occurrences to the Facility Manager.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Education

High School Diploma

Job description

SP+, a Metropolis company, is a leading provider of AI-powered parking solutions. The role supports daily operations at a location, ensuring customer satisfaction and adherence to policies. You will assist in management duties, help maintain equipment, and ensure a professional image for clients.

The position emphasizes clear verbal and written communication, adaptability, and sound judgment to handle changing conditions and customer needs.