Parking Lot Auditor & Guest Experience Lead

Parking Management Company; Alpharetta (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

Bonus opportunities

Paid time off

Paid training

Tuition assistance

Military friendly employer

Job summary

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. The Lot Attendant / Lot Auditor role supports guest safety and smooth operations in outdoor parking environments.

You will direct traffic, assist customers, and maintain logs and records while upholding a professional appearance. The position emphasizes customer service, compliance, and teamwork, with shifts that may include nights, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Previous customer service experience preferred.
• Friendly, helpful attitude essential.

Responsibilities

• Issue tickets and handle payments accurately.
• Complete shift logs and track revenue and parking activity.
• Label keys and maintain organized vehicle records.
• Check lot for safety and security; report issues.
• Keep the area clean and presentable; assist with light janitorial tasks.
• Assist guests with payments and parking questions; maintain professionalism.
• Communicate with team using radios and stay adaptable to scheduling needs.
• Attend training sessions and support operations as needed.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Parking Management Company (PMC) is a national leader in hospitality-focused parking services. The Lot Attendant / Lot Auditor role supports guest safety and smooth operations in outdoor parking environments.

You will direct traffic, assist customers, and maintain logs and records while upholding a professional appearance. The position emphasizes customer service, compliance, and teamwork, with shifts that may include nights, weekends, and holidays.