Tech-Driven Parking Specialist (Flexible Shifts)

SP Plus Corporation; El Paso (TX); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

Disability

Life Insurance

401k

Paid Time Off

Job summary

SP+ seeks a Mobility Specialist to front our technology-driven parking experience. You will greet guests, assist with enrollment in Metropolis parking tech, and ensure courteous service in a fast-paced environment.

The role emphasizes safety, compliance with policies, and teamwork while maintaining clean lots and operations across our locations in El Paso. Prior parking experience is encouraged but not required.

Qualifications

• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service
• Educate customers on Metropolis parking technology and assist with enrollment as needed
• Promote positive customer relationships by consistently delivering excellent customer service
• Respond to customer questions and concerns confidently and courteously
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
• Issue parking violations in accordance with company policies
• Document violations using company-provided mobile devices, including photo documentation
• Maintain the cleanliness of parking lots, garages, and common areas
• Identify and report debris, spills, hazards, or maintenance issues promptly
• Sweep floors, collect trash, and empty trash receptacles as needed
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
• Work independently and collaboratively as part of a team
• Observe all safety protocols at all times
• Perform additional duties as assigned

Skills

Customer service

English communication

Stamina

Reliability

Tech familiarity

Teamwork

Education

High school diploma or GED

Job description

SP+ seeks a Mobility Specialist to front our technology-driven parking experience. You will greet guests, assist with enrollment in Metropolis parking tech, and ensure courteous service in a fast-paced environment.

The role emphasizes safety, compliance with policies, and teamwork while maintaining clean lots and operations across our locations in El Paso. Prior parking experience is encouraged but not required.