Parking Enforcement Lead - La Jolla, CA

LAZ Parking; San Diego (CA); On-site; USD 30,000 - 32,000; Full time

Job summary

LAZ Parking in La Jolla, CA is seeking a Parking Enforcement Lead to support the Site Supervisor in managing enforcement operations on assigned shifts, ensuring compliance with local parking regulations and delivering strong customer service.

The role requires a high school diploma, a CA driver's license, 2–4 years of outdoor work with at least 1 year in supervision and parking enforcement, plus proficiency with Office 365. Flexible shifts include weekends.

Qualifications

• High School diploma or equivalent.
• 2–4 years of outdoor work experience.
• At least 1 year of supervisory experience.
• At least 1 year of parking enforcement experience.
• Proficiency with Office 365 (Word, Outlook, Excel).
• Valid CA Driver's License (2+ years).

Responsibilities

• Assist with special assignments and projects as requested by client and leadership.
• Assign staff to patrol routes to enforce parking ordinances.
• Prepare work schedules for coverage during events.
• Monitor field activities to ensure proper enforcement of regulations.
• Train staff on parking ordinances and citation procedures.
• Review activity reports and evaluate subordinate performance.
• Evaluate citations to improve productivity and accuracy.
• Meet with staff to discuss issues in the field.
• Issue verbal warnings when needed.
• Maintain company equipment.
• Adhere to LAZ policies and procedures.
• Identify areas for improvement with supervisor.

Skills

Supervisory experience

Customer service

English proficiency

Decision making

Walk long periods

Problem solving

Education

High School diploma

Tools

Office 365

Job description

The Details:

• Position: Parking Enforcement lead
• Location: La Jolla, CA
• Schedule: Full - Time / Sat & Sun 9a - 5:30p, Mon 7a - 3:30p, Tues & Wed 1p - 9:30p (OFF Thursday and Friday)
• Pay Rate: $22 - $23/hr
• Requirements: Driver's license is required, minimum of 2
  years

The Parking Enforcement Lead supports the Site Supervisor in leading the parking enforcement operation on their assigned shift through upholding and enforcing the parking regulations/restrictions of the local parking ordinances, while providing excellent customer service.

Principal Job Duties:

• Assist with special assignments and projects as requested by the client and leadership team.
• Assists in doing daily work assignments, assigning staff to patrol specific routes or areas to enforce parking ordinances.
• Assists to prepare work schedules to ensure adequate coverage for special events.
• Monitors field activities by making site visits to ensure proper enforcement of parking regulations and restrictions.
• Monitors and trains staff on the provisions of parking ordinances and procedures for writing and issuing citations for violations.
• Reviews work activity reports and evaluates work performance of subordinate staff.
• Evaluates the parking citations issued on various routes and makes changes in work assignments to increase productivity and improve accuracy.
• Meets with subordinate staff to discuss and resolve problems relating to field activities.
• Issue verbal warnings to staff when needed.
• Maintain and care for all company issued equipment.
• Serve as an example for employees by following all LAZ and office policies and procedures.
• Identify areas of improvement and work with supervisor to implement.

Education:

High School graduate or equivalent.

Experience:

• General knowledge of streets and directions is required.
• A minimum of 2-4 year of outdoor work experience is required.
• At least 1 year of supervisory experience required.
• At least 1 year of parking enforcement experience.
• Proficiency in Office 365 suite (Word, Outlook, Excel)
• Valid CA Driver's License (2+ years)

Skills:

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions, and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Excellent written and oral communications.
• Must be able to report to work on-time for assigned shifts.
• Good sense of direction.
• Experience operating a company vehicle a plus.
• Candidate must be able to walk for long periods of time in a variety of weather conditions and be able to enter and exit out of a vehicle frequently.
• Flexibility in schedule to work holidays, evenings, and weekends if scheduled and for mandatory special events.

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push and pull at least25 pounds.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status:

Non-Exempt; non tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.