Parking Enforcement Driver & Customer Service Specialist

SP Plus Corporation; Miami (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

SP+ Corporation seeks a Parking Enforcement Officer – Driving in Miami. You will provide exceptional customer service, issue citations, and manage parking operations. The role requires driving a vehicle, working independently, and handling payments and event-related parking logistics.

The position emphasizes judgment, safety, and professional interaction with the public, maintenance, and events teams. A valid driver's license and the ability to work in various weather conditions are essential.

Qualifications

• Must be 18 years of age or older at time of hire.
• Valid state driver's license with a clean driving record.
• Ability to operate a motorized vehicle or bicycle.
• Ability to walk for extended periods and work in all weather.
• Strong customer service and diplomatic skills.

Responsibilities

• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with tickets; impound, boot, or relocate vehicles as directed.
• Exercise sound judgment with tact and diplomacy in dealing with people.
• Assist maintenance staff with parking equipment and facility upkeep and maintenance tasks.
• Assist in collection of parking revenues and fees.
• Assist event staff with parking for events and lot usage control.
• Support permit sales data entry and front-line customer service.

Skills

Customer service

Geography knowledge

Hand-held computer

Driving

Interpersonal skills

Job description

SP+ Corporation seeks a Parking Enforcement Officer – Driving in Miami. You will provide exceptional customer service, issue citations, and manage parking operations. The role requires driving a vehicle, working independently, and handling payments and event-related parking logistics.

The position emphasizes judgment, safety, and professional interaction with the public, maintenance, and events teams. A valid driver's license and the ability to work in various weather conditions are essential.