Parking Concierge & Payments Associate

SP Plus; Philadelphia (Philadelphia County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k plan

Paid time off

Disability insurance

Life insurance

Flexible spending accounts

Job summary

SP+ is seeking a Customer Service Representative in Philadelphia to ensure a smooth parking experience and assist with automated systems. You will manage daily location activities, resolve customer issues, and maintain facility standards.

Strong communication skills and a flexible schedule are essential, with availability for various shifts. This role offers benefits and opportunities within a large mobility network.

Qualifications

• High School Diploma or equivalent required.
• Experience with automated parking access control hardware and software.
• Availability for 2nd/3rd shift and weekends as needed.
• Valid state driver’s license if driving is required.
• Strong communication and customer service skills.

Responsibilities

• Ensure seamless parking experience and smooth traffic flow.
• Assist customers with payments to automated devices.
• Manage day-to-day activities of the location.
• Conduct facility audits and maintain cleanliness.
• Resolve customer complaints independently or with supervision.
• Provide directions and support to customers, ensuring efficient movement.
• Present a professional appearance and punctual attendance.

Skills

Customer service

Technology aptitude

Flexibility

Professional conduct

Education

High School Diploma

Tools

Parking access control hardware

Parking access control software

Job description

SP+ is seeking a Customer Service Representative in Philadelphia to ensure a smooth parking experience and assist with automated systems. You will manage daily location activities, resolve customer issues, and maintain facility standards.

Strong communication skills and a flexible schedule are essential, with availability for various shifts. This role offers benefits and opportunities within a large mobility network.