Parking Concierge & Customer Care Specialist

SP Plus Corporation; New Hope (Bucks County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401k

Paid time off

Disability/life insurance

Job summary

SP Plus Corporation in New Hope, PA is seeking a Customer Service Representative to ensure a seamless parking experience and friendly, professional service. You will handle payments on automated equipment, assist with day-to-day location operations, and help resolve customer issues while maintaining a neat, customer-focused environment.

Shift availability, a high school diploma and tech aptitude are required; benefits include medical, 401k, and time off.

Qualifications

• High School Diploma or equivalent is required.
• Experience with automated parking access control hardware and software or a high aptitude for technology.
• Availability to work special shifts; 2nd/3rd shift and weekends may be required.

Responsibilities

• Ensure a seamless parking experience and facilitate smooth traffic flow.
• Assist customers with payments on fully automated revenue control equipment.
• Deliver an exceptional client and customer experience.
• Assist in day-to-day operations of the location.

Skills

Customer service

Proactive

Flexible schedule

Professional demeanor

Strong personal drive

Education

High School Diploma

Tools

Automated revenue control hardware

Credit card machine

Job description

SP Plus Corporation in New Hope, PA is seeking a Customer Service Representative to ensure a seamless parking experience and friendly, professional service. You will handle payments on automated equipment, assist with day-to-day location operations, and help resolve customer issues while maintaining a neat, customer-focused environment.

Shift availability, a high school diploma and tech aptitude are required; benefits include medical, 401k, and time off.