Parking Services Concierge

SP Plus Corporation; Colorado Springs (CO); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Job summary

SP Plus Corporation is seeking a friendly, customer-focused team member for our Colorado Springs location. You will assist customers with payments using automated equipment, guide traffic flow, and support daily operations to ensure a smooth parking experience.

Responsibilities include handling payments, resolving complaints, and maintaining facility cleanliness. A high school diploma and comfort with technology are required; shifts may include evenings and weekends.

Qualifications

• Customer service experience is required.
• Experience handling payments and assisting customers.
• Ability to communicate clearly in English.

Responsibilities

• Assist customers with payments to automated equipment.
• Direct traffic flow and support efficient operations at the facility.
• Raise customer satisfaction with proactive service and issue resolution.
• Manage day-to-day location activities under supervision.
• Monitor revenue lanes and assist in payments.
• Provide friendly, professional customer interactions.
• Help customers locate parked vehicles and directions around the facility.
• Complete other duties as assigned by supervisor.

Skills

Customer service

Cash handling

Communication skills

Safety compliance

Teamwork

Education

High School Diploma or equivalent

Job description

SP Plus Corporation is seeking a friendly, customer-focused team member for our Colorado Springs location. You will assist customers with payments using automated equipment, guide traffic flow, and support daily operations to ensure a smooth parking experience.

Responsibilities include handling payments, resolving complaints, and maintaining facility cleanliness. A high school diploma and comfort with technology are required; shifts may include evenings and weekends.