Park Scheduling Expert (UKG/Kronos)

Carowinds; Huntersville (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Carowinds is seeking a scheduling assistant to support the Workforce team, helping associates with FUNtime, UKG/Kronos, and App questions, and backing up full-time park schedulers as needed.

The role requires strong Excel skills and reliable attendance, with availability including nights, weekends, and holidays to meet business needs; you will maintain orderly office areas and contribute to guest service excellence.

Qualifications

• Strong Excel skills, including formulas and Pivot Tables a plus.
• Provides guest service according to Carowinds standards when interacting with guests and staff.
• Meets scheduling availability including nights, weekends, and holiday periods.

Responsibilities

• Responsible for scheduling duties within the FUNtime system, including managing long-term schedules for various departments.
• Revise park schedules when staffing changes or interruptions occur.
• Compile information such as open shift reports and staffing details.
• Attend management meetings to address staffing needs and challenges.
• Deliver high-level guest service in person and over the phone.
• Keep the office area neat and organized at all times.
• Additional duties as outlined by the Manager.

Skills

Excel

Scheduling

Job description

Carowinds is seeking a scheduling assistant to support the Workforce team, helping associates with FUNtime, UKG/Kronos, and App questions, and backing up full-time park schedulers as needed.

The role requires strong Excel skills and reliable attendance, with availability including nights, weekends, and holidays to meet business needs; you will maintain orderly office areas and contribute to guest service excellence.