Park Operations Manager – Family Experience Lead

Kids Empire US LLC; Florida; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

Voluntary Supplemental Accident and Hs

Employee Assistance Program (EAP)

Voluntary Life Insurance

Free Group Basic Life and AD&D

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire US LLC is seeking a Park Manager to lead daily park operations, supervise staff, and deliver exceptional guest experiences. You will hire, train, and evaluate team members, schedule shifts, and ensure safety and compliance with park rules.

This hands-on leadership role requires strong communication and the ability to work with families and children in a fast-paced environment. The Park Manager will interact with guests, resolve complaints, and coordinate events, while partnering with

Qualifications

• 1+ year of management experience.
• Bilingual in Spanish is preferred.
• High school diploma or equivalent qualification required.
• Work weekends and holidays
• Able to work with children
• Strong communication and leadership skills

Responsibilities

• Greet guests and ensure a welcoming park ambiance.
• Create weekly staff schedules and audit time clocks.
• Hire qualified employees for park positions.
• Conduct performance evaluations and park assessments.
• Train team members on key duties.
• Open and close the park and manage access.
• Handle guest questions and resolve complaints.
• Coordinate party bookings and vendor needs.
• Ensure safety and compliance with park rules.

Skills

Leadership

Communication

Conflict resolution

Customer service

Bilingual Spanish

Education

High school diploma or equivalent

Job description

Kids Empire US LLC is seeking a Park Manager to lead daily park operations, supervise staff, and deliver exceptional guest experiences. You will hire, train, and evaluate team members, schedule shifts, and ensure safety and compliance with park rules.

This hands-on leadership role requires strong communication and the ability to work with families and children in a fast-paced environment. The Park Manager will interact with guests, resolve complaints, and coordinate events, while partnering with