Park Manager: Lead Guest Experience & Team Growth

Kids Empire US LLC

Lodi (NJ)

On-site

USD 60,000 - 90,000

Full time

44 hours ago
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Benefits offered by this job

Health Insurance
Voluntary Dental and Vision
Voluntary Supplemental Accident and In
Employee Assistance Program (EAP)
Voluntary Life Insurance
Free Group Basic Life and AD&D
Pet Insurance
Recreational Discounts
401(k) Matching

Job summary

Kids Empire US LLC is seeking a Park Manager to lead park operations, supervise staff, and deliver memorable guest experiences for families. The role focuses on safety, staffing, and daily park performance in a fast-paced environment.

The Park Manager will coordinate events, manage vendor relations, train teams, and ensure excellent service while maintaining a welcoming atmosphere for guests of all ages.

Qualifications

  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to lead, train, and develop a team.

Responsibilities

  • Greet guests quickly and make them feel comfortable.
  • Create weekly schedules and audit attendance.
  • Hire qualified employees for park positions.
  • Handle disciplinary matters and terminations as needed.
  • Conduct performance evaluations for parks and staff.
  • Train team members on key duties.
  • Open and close the park using keys or a code.
  • Manage check-in, waivers, and guest data on iPad.
  • Operate front counter and process cash and card payments.
  • Coordinate birthday parties and vendor orders.
  • Ensure safety rules and park cleanliness.
  • Maintain snack inventory and stock.

Skills

Leadership
Customer service
Communication
Conflict resolution
Time management
Organizational skills
Independence
English literacy
Teamwork

Education

High school diploma or equivalent qualification

Tools

iPad

Job description

Kids Empire US LLC is seeking a Park Manager to lead park operations, supervise staff, and deliver memorable guest experiences for families. The role focuses on safety, staffing, and daily park performance in a fast-paced environment.

The Park Manager will coordinate events, manage vendor relations, train teams, and ensure excellent service while maintaining a welcoming atmosphere for guests of all ages.

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