Park Manager: Lead Memorable Family Experiences

Kids Empire US LLC; Pensacola (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision (voluntary)

Supplemental Insurance

EAP

Life Insurance

AD&D Insurance

Pet Insurance

Recreational Discounts

401(k) Matching

Job summary

Kids Empire US LLC is seeking a hands-on Park Manager to supervise daily park operations, lead a guest-focused team, and ensure safe, memorable experiences for families.

You will hire and train staff, schedule shifts, manage guest relations, coordinate events and parties, oversee vendor orders, monitor safety, and report to regional leadership. This role requires strong communication, leadership, and the ability to thrive in a fast-paced environment with weekends and holidays.

Qualifications

• At least 1 year of management experience required.
• Bilingual in Spanish preferred.
• High school diploma or equivalent.
• Ability to work weekends and holidays.
• Able to work with children.
• Operate an iPad.
• Strong communication and conflict resolution skills.
• Leadership and time-management abilities.
• Work independently and in a fast-paced environment.
• Read and write in English.
• Detail-oriented with documentation accuracy.

Responsibilities

• Attend to guests quickly and make them feel welcome.
• Create weekly schedules and audit attendance.
• Hire qualified employees for park positions.
• Conduct performance evaluations and park assessments.
• Train team members on key duties.
• Open and close the park with appropriate access.
• Handle guest and employee issues professionally.
• Process check-ins and collect guest data via iPad.
• Manage cash at the front desk and POS duties.
• Coordinate birthday parties and event setups.
• Oversee vendor orders and supplies.
• Ensure safety and enforce park rules.
• Clean and sanitize park areas as needed.
• Support events and coordinate family activities.

Skills

Leadership

Conflict resolution

Communication

Customer service

Time management

Bilingual Spanish

Education

High school diploma or equivalent

Tools

iPad

Job description

Kids Empire US LLC is seeking a hands-on Park Manager to supervise daily park operations, lead a guest-focused team, and ensure safe, memorable experiences for families.

You will hire and train staff, schedule shifts, manage guest relations, coordinate events and parties, oversee vendor orders, monitor safety, and report to regional leadership. This role requires strong communication, leadership, and the ability to thrive in a fast-paced environment with weekends and holidays.