Park Operations Lead - Guest Experience & Staff

Kids Empire; Deerfield (IL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Voluntary Dental and Vision

401(k)

Recreational Discounts

Job summary

Kids Empire in Deerfield, Illinois, is looking for a Park Assistant Manager to oversee daily operations, ensuring a safe and enjoyable experience for visitors. Responsibilities include supervising staff, managing guest interactions, and maintaining high standards of customer service.

The ideal candidate will possess strong leadership and communication skills, be able to make effective decisions in a fast-paced environment, and demonstrate a commitment to guest satisfaction and safety.

Qualifications

• Able to work with children.
• Work weekends and holidays.
• Demonstrating a commitment to safety and emergency preparedness.
• Read and write in English.

Responsibilities

• Play a key role in overseeing the daily operations of the park.
• Supervise staff and maintain high standards of customer service.
• Resolve guest complaints and ensure guest satisfaction.
• Clean restrooms and sanitize all park structures.
• Schedule and coordinate family events.

Skills

Good communication skills

Customer service skills

Conflict resolution skills

Leadership skills

Strong organizational skills

Ability to make effective decisions

Education

High school diploma or equivalent

Tools

iPad

Job description

Kids Empire in Deerfield, Illinois, is looking for a Park Assistant Manager to oversee daily operations, ensuring a safe and enjoyable experience for visitors. Responsibilities include supervising staff, managing guest interactions, and maintaining high standards of customer service.

The ideal candidate will possess strong leadership and communication skills, be able to make effective decisions in a fast-paced environment, and demonstrate a commitment to guest satisfaction and safety.