Park Operations Director

Lucky Strike Entertainment Corporation

Greensboro (NC)

On-site

USD 90,000 - 100,000

Full time

4 days ago

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Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

ESOP

EAP

Vacation & holidays

Discounts

Job summary

Lucky Strike Entertainment Corporation in Greensboro, NC is seeking a seasoned Operations Manager to lead park operations across aquatics, attractions, F&B, admissions, and retail. You will coach supervisors and frontline teams, drive sales and promotions, monitor budgets, and ensure safety, guest satisfaction, and regulatory compliance.

Weekend/evening availability and occasional travel to other locations are required.

Qualifications

3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments.
Experience supervising teams in fast-paced, high-volume operations.
Strong communication, leadership, and problem-solving skills.
Knowledge of safety standards, guest service, and basic operations.

Responsibilities

Support daily operations across aquatics, attractions, F&B, admissions, retail, and facilities.
Lead and coach supervisors and frontline teams for safe, efficient park operations.
Lead and coach aquatics leadership so lifeguard training, performance, and safety programs meet standards.
Help with hiring, scheduling, and employee development.
Drive sales through promotions, upselling, and park events.
Monitor budgets, inventory, labor, and expenses.
Walk the park to check cleanliness, safety, and equipment.
Support emergency response, incident documentation, and health, safety, aquatics, and food service compliance.
Resolve escalated guest needs.
Act as park leader when the GM is away.