Waterpark Operations Assistant General Manager

Lucky Strike Entertainment; Greensboro (NC); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(K) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation and Holidays

Discounts and perks

Job summary

Lucky Strike Entertainment is seeking a Park Manager to support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.

You will supervise and coach teams across aquatics, attractions, F&B, admissions, retail, and facilities, while driving sales, managing budgets, and ensuring compliance. Weekend/evening availability and travel to other locations may be required.

Qualifications

• 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments.
• Experience supervising teams in fast-paced, high-volume operations.
• Knowledge of safety standards, guest service, and basic operations.

Responsibilities

• Support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.
• Lead and coach supervisors and frontline teams for safe, efficient park operations.
• Drive staff development through hiring, scheduling, and training.
• Oversee budgets, inventory, labor, and expenses while maintaining cleanliness and safety standards.
• Respond to emergencies, document incidents, and ensure health, safety, aquatics, and food service compliance.

Skills

Leadership

Communication

Problem-solving

Safety standards

Guest service

Job description

Lucky Strike Entertainment is seeking a Park Manager to support the General Manager in leading daily waterpark operations with a hands-on approach to safety, guest experience, and team performance.

You will supervise and coach teams across aquatics, attractions, F&B, admissions, retail, and facilities, while driving sales, managing budgets, and ensuring compliance. Weekend/evening availability and travel to other locations may be required.