Hospitality Operations Lead | Weekend Shifts & Safety

Malibu Jack's; Greensboro (NC); On-site; USD 27,552 - 41,328; Full time

Job summary

Five Star Parks & Attractions in Greensboro, NC is seeking an Hourly Operations Manager to lead a team of attraction operators, technicians, and guest services staff. You will plan day-to-day operations, optimize productivity, enforce safety standards, and drive exceptional guest experiences in a fast-paced environment.

Ideal candidates bring at least one year of supervisory experience in hospitality or food service, a valid driver's license, and a flexible schedule including weekends and

Qualifications

• Must be at least 21 years of age.
• High school diploma or GED; or equivalent combination of education and experience.
• At least one year of management or supervisory experience.
• Experience in Restaurant/Food & Beverage Management is required.
• Must be able to work weekends and holidays.
• Must be able to work up to 45 hours per week, available every weekend.
• Able to stand for long periods of time.
• Able to lift 39lbs unaided.
• Valid driver’s license required.
• Authorized to work in the United States.

Responsibilities

• Supervise a diverse team of 15-50+ employees, ensuring seamless daily operations and a high standard of customer service.
• Plan and organize day-to-day operations to optimize productivity and efficiency across all attractions.
• Implement strategies to enhance team performance, safety protocols, and customer service initiatives.
• Foster a culture of teamwork and open communication among team members to drive engagement and satisfaction.
• Maintain a proactive safety-focused attitude, ensuring operations comply with safety standards.
• Oversee scheduling, inventory control, and supply management to ensure smooth operations.
• Serve as the point of contact for special projects, holiday operations, and emergencies.

Skills

Leadership

People management

Safety oriented

Customer service

Communication

Education

High school diploma or GED

Management experience (1 year)

Job description

Five Star Parks & Attractions in Greensboro, NC is seeking an Hourly Operations Manager to lead a team of attraction operators, technicians, and guest services staff. You will plan day-to-day operations, optimize productivity, enforce safety standards, and drive exceptional guest experiences in a fast-paced environment.

Ideal candidates bring at least one year of supervisory experience in hospitality or food service, a valid driver's license, and a flexible schedule including weekends and