Restaurant & Operations Leader, High-Volume Hospitality

Lucky Strike Entertainment; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

401(k) retirement plan

Employee stock purchase program

Employee assistance program (EAP)

Paid vacation & holidays

Discounts on bowling, waterpark, and其它

Job summary

Lucky Strike Entertainment in Charlotte, NC is seeking a Restaurant and Operations Manager to lead food, beverage, bar, bowling, and arcade operations across shifts.

You will recruit, train, and schedule teams, manage labor and costs, and ensure guest-ready service with accountability. Flexible availability including nights and weekends is required to keep guests engaged and satisfied.

Qualifications

• 3+ years of leadership in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food and beverage sales.
• Experience training hourly leaders in fast-paced environments.

Responsibilities

• Lead daily operations across food & beverage, bar, kitchen, bowling, and arcade.
• Drive revenue through sales-focused service and guest engagement.
• Recruit, train, and schedule teams to meet standards and guest needs.
• Own labor management, cost control, inventory, and financial targets.
• Support FOH and BOH on floor, resolve guest issues, uphold accountability.
• Ensure the center is guest-ready across high-volume shifts.

Skills

Leadership

Sales focus

Training

Guest experience

Financial acumen

Physical stamina

Flexible schedule

Job description

Lucky Strike Entertainment in Charlotte, NC is seeking a Restaurant and Operations Manager to lead food, beverage, bar, bowling, and arcade operations across shifts.

You will recruit, train, and schedule teams, manage labor and costs, and ensure guest-ready service with accountability. Flexible availability including nights and weekends is required to keep guests engaged and satisfied.