Restaurant & Operations Manager — Guest Experience & Revenue

Lucky Strike Entertainment; Greenville (SC); Vor Ort; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Medical plan

Dental plan

Vision plan

Wellness resources

401(k)

Employee stock purchase

EAP

Vacation

Discounts

Zusammenfassung

Lucky Strike Entertainment in Greenville, SC is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across shifts. You will build and coach a team that delivers memorable hospitality and meet service standards.

You will drive revenue through guest engagement, upselling, and events, while owning labor, cost control, inventory, and daily financial targets. Flexibility for nights, weekends, and holidays is required.

Qualifikationen

• 3 or more years of leadership in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food and beverage sales and build teams that deliver it.
• Experience training hourly leaders in fast-paced environments.
• A floor-first management style with a strong read on guest experience.
• Solid financial acumen including labor, food cost, inventory, and P&L contribution.
• Comfortable lifting up to 50 lbs and standing or walking for extended periods.
• Flexible availability including nights, weekends, and holidays.

Aufgaben

• Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift.
• Drive revenue through sales-focused service, upselling, guest engagement, and event support.
• Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well.
• Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets.
• Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability.
• Ensure the center is operationally ready and guest-ready through every high-volume shift.

Kenntnisse

Leadership experience

Sales-driven

Staff training

Guest experience

Financial acumen

Labor cost control

Flexible schedule

Mobility & physical

Jobbeschreibung

Lucky Strike Entertainment in Greenville, SC is seeking a Restaurant and Operations Manager to lead food and beverage, bar, and bowling operations across shifts. You will build and coach a team that delivers memorable hospitality and meet service standards.

You will drive revenue through guest engagement, upselling, and events, while owning labor, cost control, inventory, and daily financial targets. Flexibility for nights, weekends, and holidays is required.