Senior Restaurant & Operations Leader — F&B & Bowling

Lucky Strike Entertainment Corporation; Charlotte (NC); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k)

Stock Purchase

EAP

Vacation

Discounts

Job summary

Lucky Strike Entertainment in Charlotte, NC, is seeking a Restaurant and Operations Manager to lead food and beverage, bar, bowling, and arcade operations across shifts, while flexing into any role and building a high-performing team. You will drive revenue through guest engagement, recruit and coach hourly staff, manage labor and costs, and ensure a guest-ready center on every high-volume shift.

This role requires nights, weekends, and holidays.

Qualifications

• 3+ years of leadership in restaurant, hospitality, or high-volume operations.
• Proven ability to drive food & beverage sales and build strong teams.
• Experience training hourly leaders in fast-paced environments.
• Floor-first management style focused on guest experience.
• Solid financial skills including labor, food cost, inventory, and P&L.

Responsibilities

• Lead daily operations across food, beverage, bar, kitchen, bowling, and arcade.
• Drive revenue through sales-focused service and guest engagement.
• Recruit, train, and schedule teams to meet company standards.
• Own labor management, cost control, inventory accuracy, and targets.
• Support FOH/BOH, resolve guest issues in real time, ensure accountability.
• Maintain operational readiness for high-volume shifts.

Skills

Leadership

Sales-driven

Staff training

Financial acumen

Guest experience

Job description

Lucky Strike Entertainment in Charlotte, NC, is seeking a Restaurant and Operations Manager to lead food and beverage, bar, bowling, and arcade operations across shifts, while flexing into any role and building a high-performing team. You will drive revenue through guest engagement, recruit and coach hourly staff, manage labor and costs, and ensure a guest-ready center on every high-volume shift.

This role requires nights, weekends, and holidays.