Park Area Ambassador

SeaWorld; Philadelphia (Philadelphia County); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and give- aw

Job summary

SeaWorld's Sesame Place in Philadelphia is hiring Park Area Ambassadors to deliver exceptional guest service, ensure safety, and keep the park clean and welcoming. You will engage with guests, answer questions, and contribute to a fun, memory-making experience for visitors of all ages.

In this role, you’ll be on your feet much of the day, work flexible hours including nights and weekends, and collaborate with a team in a fast-paced environment that values energy, positivity, and a strong work

Qualifications

• Passion for customer service.
• Strong multitasking and time management.
• Excellent communication and listening skills.
• Ability to promote a safe environment.

Responsibilities

• Interact with guests in a positive and professional manner.
• Provide exceptional guest service and answer questions/concerns.
• Assist in maintaining cleanliness around assigned areas (grounds, benches, tables, parking lots).
• Report maintenance concerns to leadership in a timely manner.

Skills

Customer service

Multitasking

Communication

Active listening

Safety awareness

Flexibility

Job description

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What you get to do:

As a Park Area Ambassador, you'll ensure an exemplary level of guest service, including engaging with guests and maintaining a clean and safe environment through the park. Working in a team environment, you will model a positive attitude, a high level of energy and an unyielding commitment to quality.

You will:

• Interact with others in a positive, professional manner
• Provide exceptional guest service by answering questions/concerns
• Assist as needed in maintaining cleanliness around your assigned area, including grounds, mulch beds, benches, tables, smoke outposts, picnic areas and parking lots.
• Report any maintenance concerns to leadership in a timely manner

What it takes to succeed:

• A passion for customer service
• Excellent multi-tasking and time management skills
• Outstanding communication abilities
• Active listener with the ability to anticipate guests' needs
• Ability to promote and ensure a safe and secure environment
• Flexibility to perform varied duties

What else is important:

• Must be at least 15 years of age
• Ability to initiate conversations with guests
• Must be able to lift, push, pull and/or carry up to 50 lbs
• Position engages in extensive walking and standing throughout entire work shift
• Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
• Perform cleaning duties; including use of cleaning chemicals
• Must be willing to comply with all SEA grooming guidelines and employment standards
• Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures
• Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement.
• Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations
• Must be flexible in work locations as placement will depend on business needs
• Ability to successfully complete all legal, company and department training requirements within established timelines

The perks of the position:

• Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.