Assistant Supervisor, Food & Beverage | PT | Sesame Place California

SeaWorld Parks & Entertainment; San Diego (CA); Vor Ort; USD 20.000 - 28.000; Teilzeit

Benefits dieser Stelle

Free park admission

Discounts on tickets and passes

Park discounts on food and merchandise

Scholarship opportunities

Employee events and giveaways

Zusammenfassung

SeaWorld Parks & Entertainment is seeking part-time Ambassadors to deliver exceptional guest service in a fast-paced park environment. You will help guests enjoy meals, learn park information, and operate dining facilities with energy and a friendly attitude.

Responsibilities include supervising ambassadors, training staff, opening/closing duties, handling money, and ensuring safety and quality per recipes and HACCP guidelines. Strong communication and reliability are essential.

Qualifikationen

• One to three months of related experience or equivalent combination of education and experience.
• Must pass ServSafe exam prior to starting.
• Able to pass Alcohol training upon selection.
• Able to pass Food Handlers test and maintain valid Food Handlers card.
• Strong written/verbal communication skills.
• Able to frequently lift/move up to 50 pounds with or without accommodation.
• Able to stand for prolonged periods.
• Able to work indoors and in outside weather conditions.

Aufgaben

• Provides and leads team to deliver superior guest service.
• Regularly keeps ambassadors motivated and energized.
• Opens and closes facilities in accordance with procedures.
• Provides menu and park information to guests.
• Monitors equipment and reports problems to proper personnel.
• Ensures meal and rest periods are provided to ambassadors.
• Monitors queues and ensures food is prepared to recipes.
• Supervises and trains ambassadors; authorizes over-rings.
• Represents the park with a positive attitude and high energy.

Kenntnisse

Guest service

Communication

Team supervision

Multitasking

English proficiency

Jobbeschreibung

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!

What You Get To Do

You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:

• Provides and leads team to deliver superior guest service
• Regularly keeps ambassadors motivated and energized
• Opens and closes facilities in accordance with established procedures
• Provides menu and park information to guests
• Monitors equipment and reports any problem to proper personnel
• Ensures meal and rest periods are provided to ambassadors as required by company policy
• Sets up and monitors queue lines
• Records moneybag recaps and completes task on station task lists
• Monitors stations to assure food looks pleasing and is portioned in accordance to recipes
• Monitors temperature of food and equipment in accordance with established HACCEP plan and takes appropriate action
• Supervises and trains ambassadors
• Authorizes ambassador over-rings
• Monitors food waste and assists with educating ambassadors on waste procedures
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems
• Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job
• Prepares and serves food for park guests
• Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors
• Ensures excellent guest service by responding to guest requirements, expectations and needs
• Other duties as assigned
• Assists other locations and areas throughout the park as needed

What It Takes To Succeed

• One to three months of related experience or equivalent combination of education and experience
• Successfully pass ServSafe exam prior to starting
• Able to pass Alcohol training upon selection
• Able to pass Food Handlers test and maintain valid Food Handlers card
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able stand for prolonged periods of time
• Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel
• Able to handle multiple tasks and work in a fast paced environment
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)
• Strong written/verbal communication skills; able to read, write and speak English.

Availability And Hours

• This is a part-time role
• During the non-peak season, must be available both Saturday & Sunday
• During the peak season, must have 5 days of unrestricted availability, to include the weekends
• You must be able to work varied schedules, including nights, weekends, and holidays
• Hours vary based on business need; may be scheduled 0-29 hours weekly

Compensation:

17.50 USD Hourly

Starting Base Pay

17.50

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.