Parcel Operations Specialist — Customer Service

FedEx Office and Print Services; San Diego (CA); On-site; USD 28,000 - 32,000; Full time

Job summary

FedEx Office and Print Services in San Diego is seeking a team member to coordinate inbound/outbound parcel activities within the in-center parcel management operation. You will receive, process, stage, and deliver parcels using an electronic last mile tracking system with limited supervision.

The role requires proficiency with computer systems, ability to move 75 pounds, and strong customer service, communication, and problem-solving skills.

Qualifications

• High School Diploma or equivalent required.
• Minimum six months related experience, warehouse or hospitality preferred.
• Proficiency with computer systems and ability to learn new software quickly.

Responsibilities

• Coordinate all shipping related services and activities.
• Maintain log of incoming and outgoing parcels and prepare parcels for pickup.
• Provide customer service and solve problems with minimal supervision.
• Operate the POS terminal and perform daily close-out procedures.

Skills

Customer service

Organization and planning

Communication skills

Problem solving

Physical stamina

Team collaboration

Education

High School Diploma or equivalent

Tools

POS terminal

Electronic tracking system

Job description

FedEx Office and Print Services in San Diego is seeking a team member to coordinate inbound/outbound parcel activities within the in-center parcel management operation. You will receive, process, stage, and deliver parcels using an electronic last mile tracking system with limited supervision.

The role requires proficiency with computer systems, ability to move 75 pounds, and strong customer service, communication, and problem-solving skills.