Paratransit Operations Leader: Fleet, Safety & Growth

MV Transportation, Inc.; Reno (NV); Sur place; USD 110 000 - 160 000; Plein temps

Résumé du poste

MV Transportation, Inc. is seeking a General Manager to lead the assigned operating location, delivering annual business plans and ensuring compliant operation of the transportation contract.

The role requires five years of paratransit and demand response management experience, a college degree or equivalent, and proven leadership. Strong cost control, safety, and regulatory adherence are essential.

Qualifications

• Five or more years of progressively responsible paratransit and demand response/microtransit management experience.
• College degree or equivalent business management experience.
• Management experience required.
• Labor/union negotiations/expenses expertise.
• Understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• MS Office, strong analytical skills, strong written and verbal communication skills, and high degree of multi-tasking.

Responsabilités

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train and mentor location staff.
• Communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly and monthly review of key operational metrics.
• Ensure location financial metrics are managed continuously, with exceptions reported and action plans developed to meet financial, safety, and operational goals.
• Implement, promote and adhere to company policies and procedures.
• Participate in location labor and employee relations activities.
• Provide insight and information to support contract renewals.
• Create and present location annual budget.

Connaissances

Paratransit management

Labor/union negotiations

Dispatch & scheduling

Safety compliance

Customer relations

Analytical skills

Written and verbal communication

Multi-tasking

MS Office

Formation

College degree or equivalent business management experience

Outils

MS Office

Description du poste

MV Transportation, Inc. is seeking a General Manager to lead the assigned operating location, delivering annual business plans and ensuring compliant operation of the transportation contract.

The role requires five years of paratransit and demand response management experience, a college degree or equivalent, and proven leadership. Strong cost control, safety, and regulatory adherence are essential.