Paratransit Dispatch Specialist I

City of Detroit; Detroit (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

City of Detroit's Department of Transportation seeks a Dispatcher I to manage paratransit scheduling, routing, and dispatching of vehicles serving seniors and disabled residents. You will enter trip data, adjust schedules using scheduling software, coordinate with drivers by radio, and generate routine reports.

Candidates need a high school diploma or GED and at least one year of dispatch experience; night shifts may be required. Join a team dedicated to accessible transit services.

Qualifications

• High School Diploma or GED or equivalent.
• Minimum of one year of dispatch experience.
• Ability to type with accuracy and operate standard office software.

Responsibilities

• Schedule driver and vehicle assignments.
• Dispatch paratransit vehicles and route planning.
• Enter dispatch data into computer systems.
• Notify appropriate parties of accidents or incidents.
• Monitor radio communications with drivers.
• Assist with daily and monthly reports and trip data entry.

Skills

Communication skills

Typing speed

Office software

Geography knowledge

FCC regulations knowledge

Record keeping

Shift flexibility

Confidentiality

Education

High School Diploma or GED

Tools

Scheduling software

Paratransit dispatch systems

Job description

City of Detroit's Department of Transportation seeks a Dispatcher I to manage paratransit scheduling, routing, and dispatching of vehicles serving seniors and disabled residents. You will enter trip data, adjust schedules using scheduling software, coordinate with drivers by radio, and generate routine reports.

Candidates need a high school diploma or GED and at least one year of dispatch experience; night shifts may be required. Join a team dedicated to accessible transit services.