Paratransit Dispatch Specialist

Palm Tran; Delray Beach (FL); On-site; USD 40,000 - 52,000; Full time

Job summary

Palm Tran in Delray Beach, FL, is seeking an administrative support professional to handle paratransit dispatching. The role focuses on maintaining efficient routes for drivers, ensuring on-time passenger pickups and safe operation of the fleet.

Responsibilities include dispatching drivers for the demand-responsive program, planning and prioritizing trips, and supporting drivers with direct communication. A high school diploma is required; two years in dispatch or transportation, and experience

Qualifications

• High school diploma or GED required.
• At least 2 years of experience in dispatch or transportation.
• Experience with Word/Excel; knowledge of ADA; bilingual preferred.

Responsibilities

• Dispatch paratransit drivers for the demand-responsive program.
• Plan and prioritize trips to ensure timely pickups.
• Provide customer service to drivers and ensure safe operations.
• Maintain organized routes and report via supervisor.

Skills

Customer service

Route planning

Two-way radio/communication

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Trapeze PASS

Microsoft Word

Microsoft Excel

Job description

Palm Tran in Delray Beach, FL, is seeking an administrative support professional to handle paratransit dispatching. The role focuses on maintaining efficient routes for drivers, ensuring on-time passenger pickups and safe operation of the fleet.

Responsibilities include dispatching drivers for the demand-responsive program, planning and prioritizing trips, and supporting drivers with direct communication. A high school diploma is required; two years in dispatch or transportation, and experience