Paratransit Dispatch Coordinator

Batavia Chamber; Batavia (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

Beacon Mobility in Batavia, IL is seeking an experienced Dispatcher to coordinate routes and support drivers across our ADA Paratransit service. You will log calls, relay information, and supervise field routes to keep schedules on track and resources available.

Responsibilities include scheduling drivers, communicating work orders, using phones and radios, resolving service issues, and preparing daily schedules. A high school diploma and 1 year of dispatch experience are required.

Qualifications

• One (1) year of transportation and dispatch experience.
• High School diploma.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs.
• Relay information such as work orders or other messages to and from drivers and driving assistants.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems, requests for services or equipment.
• Prepare daily work such as schedules.
• Prepare work orders for crew or receiving work orders from work crews.
• Facilitate communications within company assigned territories.
• Keep and organize work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
• Perform other duties as assigned.

Skills

Dispatch experience

Transportation knowledge

Communication skills

Education

High School diploma

Job description

Beacon Mobility in Batavia, IL is seeking an experienced Dispatcher to coordinate routes and support drivers across our ADA Paratransit service. You will log calls, relay information, and supervise field routes to keep schedules on track and resources available.

Responsibilities include scheduling drivers, communicating work orders, using phones and radios, resolving service issues, and preparing daily schedules. A high school diploma and 1 year of dispatch experience are required.