Specialized Transport Dispatcher — Route Coordinator

Guardian Fleet Services; West Palm Beach (FL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Holidays

Two medical plans

401(k) Plan

Employee Assistance Program

Job summary

A leading transportation company in West Palm Beach is seeking a Specialized Transport Dispatcher to manage call logs, monitor routes, and direct tow truck drivers. The ideal candidate should possess strong communication and multitasking skills, and have a high school diploma. Responsibilities include providing customer service, managing phone systems, and ensuring timely driver direction. Competitive benefits are offered including medical plans, paid holidays, and a 401(k) plan.

Qualifications

• Must have excellent communication and interpersonal skills.
• Ability to answer multiple phone calls in a busy setting.
• Must be able to read and write in English.

Responsibilities

• Provide customer service excellence with each call.
• Direct drivers to appropriate locations according to predetermined schedules.
• Operate and manage a multi-line telephone console system.

Skills

Excellent communication skills

Interpersonal skills

Ability to multi-task

Knowledge of Tow book software

Education

High school diploma or equivalent

Job description

A leading transportation company in West Palm Beach is seeking a Specialized Transport Dispatcher to manage call logs, monitor routes, and direct tow truck drivers. The ideal candidate should possess strong communication and multitasking skills, and have a high school diploma. Responsibilities include providing customer service, managing phone systems, and ensuring timely driver direction. Competitive benefits are offered including medical plans, paid holidays, and a 401(k) plan.