Paratransit Dispatch Coordinator

Beacon Mobility; City of Batavia (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

SCR Medical Transportation LLC is seeking a dispatcher to oversee driver routes and schedules for ADA paratransit services. You will log calls, answer questions by retrieving information from relevant departments, and supervise field units’ routes to prioritize and organize tours of duty.

The role emphasizes coordinating with supervisors and customers to resolve issues, maintaining daily work orders, and ensuring efficient communication across the driver network.

Qualifications

• One year of transportation experience.
• High School diploma required.
• Beacon Mobility is an equal opportunity employer that prohibits discrimination and harassment based on protected characteristics.

Responsibilities

• Schedule and dispatch drivers, vehicles or equipment to locations according to schedules or immediate needs.
• Relay information such as work orders to and from drivers.
• Use telephones, two-way radios or text messages to contact employees.
• Speak with supervisors or customers to resolve problems or requests for services.
• Prepare daily work such as schedules and orders.
• Facilitate communications within company territories and manage work requests and expenses.

Skills

Transportation experience

Education

High School diploma

Job description

SCR Medical Transportation LLC is seeking a dispatcher to oversee driver routes and schedules for ADA paratransit services. You will log calls, answer questions by retrieving information from relevant departments, and supervise field units’ routes to prioritize and organize tours of duty.

The role emphasizes coordinating with supervisors and customers to resolve issues, maintaining daily work orders, and ensuring efficient communication across the driver network.