Paint Store Lead: Expert Customer Service

Default Brand; Lawndale (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Vacation and holiday pay

Paid sick time

401K with company match

Job summary

Dunn-Edwards in Lawndale, CA is seeking a Customer Service Lead to support the store management team, model outstanding customer service, and help run daily operations during shifts. You will greet customers, advise on projects, process orders via POS, stock shelves, supervise associates on shift, and ensure a fast, reliable Dunn-Edwards experience.

A high school diploma and prior supervisory experience are preferred; bilingual ability is a plus, with benefits including health, dental, vision,

Qualifications

• Demonstrated customer service skills and professional communication.
• Ability to advise customers on projects and options.
• Experience supervising a team on shift is preferred.

Responsibilities

• Assist store management in daily operations.
• Model exceptional customer service and selling skills.
• Allocate staff and resources to keep floor stocked.
• Process orders via phone, email, or in person using POS.
• Maintain store safety and regulatory compliance.
• Stock and merchandise according to planogram.
• Communicate clearly in written and verbal form.

Skills

Customer service

Selling skills

Supervisory experience

Bilingual (a plus)

Education

High school diploma or GED

Tools

Point-of-Sale system

Job description

Dunn-Edwards in Lawndale, CA is seeking a Customer Service Lead to support the store management team, model outstanding customer service, and help run daily operations during shifts. You will greet customers, advise on projects, process orders via POS, stock shelves, supervise associates on shift, and ensure a fast, reliable Dunn-Edwards experience.

A high school diploma and prior supervisory experience are preferred; bilingual ability is a plus, with benefits including health, dental, vision,