Paint Store Customer Success Champion

Sherwin-Williams Co.; Roseburg (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Sherwin-Williams in Oregon seeks a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend solutions. You will resolve concerns, maintain product quality, and support store sales goals.

Responsibilities include in-person and phone assistance, tinting and mixing, handling transactions, stocking displays, and aiding deliveries. Candidates should be 18+, eligible to work in the U.S., with strong customer service and basic sales skills.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship.
• Able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• Internal candidates must meet performance expectations and complete HR Cloud training.

Responsibilities

• Deliver excellent customer service and achieve sales goals.
• Assist customers in person and by phone, determine needs, and suggest products.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Maintain accurate work orders and inventory on shelves.
• Tint and mix products per customer specifications.
• Stock shelves and set up displays; assist with deliveries as needed.
• Remain knowledgeable about products and options available.

Skills

Customer service

Cash handling

Sales skills

Flexibility

Education

High School diploma or GED

Job description

Sherwin-Williams in Oregon seeks a Customer Service Specialist to assist wholesale and retail customers, answer questions, and recommend solutions. You will resolve concerns, maintain product quality, and support store sales goals.

Responsibilities include in-person and phone assistance, tinting and mixing, handling transactions, stocking displays, and aiding deliveries. Candidates should be 18+, eligible to work in the U.S., with strong customer service and basic sales skills.