Paint & Customer Care Specialist (Tint & Sales)

The Sherwin-Williams Company; Salem (OR); On-site; USD 24,025,000 - 29,150,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at Store #708969 in Salem, OR. The role emphasizes helping wholesale and retail customers, answering product questions, and resolving concerns while driving sales and maintaining store presentation.

Ideal applicants have a background in customer service, familiarity with paint-related products, and the ability to lift items and operate tinting equipment.

Qualifications

• Minimum 18 years old and legally authorized to work in the U.S.
• Must have a valid, unrestricted Driver's License
• Experience in delivery, retail, or customer service preferred
• Ability to lift up to 50 lbs frequently and 70 lbs occasionally
• Evenings/weekends availability may be required

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Maintain in-stock and presentable condition in assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Skills

Customer service

Sales

Communication

Inventory management

Merchandising

Cash handling

Education

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to support store operations at Store #708969 in Salem, OR. The role emphasizes helping wholesale and retail customers, answering product questions, and resolving concerns while driving sales and maintaining store presentation.

Ideal applicants have a background in customer service, familiarity with paint-related products, and the ability to lift items and operate tinting equipment.