Paint & Customer Service Specialist - Retail Sales

The Sherwin-Williams Company; Coos Bay (OR); Vor Ort; USD 32.000 - 46.000; Vollzeit

Zusammenfassung

The Sherwin-Williams Company is seeking a Customer Service Specialist in Oregon to assist customers in person and by phone, determine needs, and present appropriate products and services. You will build trust with wholesale and retail clients and support sales goals while maintaining stock and displays.

Responsibilities include processing transactions, tinting/mixing products, stocking shelves, and aiding in deliveries as needed.

Qualifikationen

• Must be at least 18 years old.
• Must be legally authorized to work in the United States without sponsorship.
• Must have a valid, unrestricted driver's license.
• Must be able to lift 50 lbs frequently and 70 lbs occasionally.
• Must be willing to work evenings and weekends.
• Internal Sherwin-Williams candidates must meet performance thresholds and complete HR Cloud eLearning.

Aufgaben

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and consistently with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products, as needed, to customer specifications.
• Stock shelves and set up displays.
• Clean store equipment.
• Load/unload delivery trucks and assist in deliveries as needed.
• Maintain in-stock and presentable condition in assigned areas.
• Remain knowledgeable on products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Kenntnisse

Customer service

Sales

Inventory control

Cash handling

Delivery coordination

Bilingual (English/Spanish)

Ausbildung

High School diploma or GED

Tools

Tinting equipment

Mixing equipment

POS system

Delivery logistics

Jobbeschreibung

The Sherwin-Williams Company is seeking a Customer Service Specialist in Oregon to assist customers in person and by phone, determine needs, and present appropriate products and services. You will build trust with wholesale and retail clients and support sales goals while maintaining stock and displays.

Responsibilities include processing transactions, tinting/mixing products, stocking shelves, and aiding in deliveries as needed.