Paint Store Customer Solutions Specialist

Sherwin--william; Alamo Heights (TX); On-site; USD 19,000 - 29,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist to support both wholesale and retail customers at Store #7311 in Alamo Heights, TX. The role focuses on understanding customer needs, recommending Sherwin-Williams products, and resolving issues to ensure satisfaction.

Expect to handle in-store sales, product tinting, and timely deliveries. You will work to meet store sales goals while maintaining product quality, display standards, and accurate transactions in a fast-paced retail

Qualifications

• Must be at least 18 years old and legally authorized to work in the United States.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Willing to work evenings and weekends.
• High School diploma or GED.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition assigned areas; stock shelves and set up displays.
• Tint and mix products, as needed, to customer specifications; assist in deliveries.
• Load/unload delivery trucks; assist in making deliveries, as needed.

Job description

Sherwin-Williams is hiring a Customer Service Specialist to support both wholesale and retail customers at Store #7311 in Alamo Heights, TX. The role focuses on understanding customer needs, recommending Sherwin-Williams products, and resolving issues to ensure satisfaction.

Expect to handle in-store sales, product tinting, and timely deliveries. You will work to meet store sales goals while maintaining product quality, display standards, and accurate transactions in a fast-paced retail